Delivery & Collection Information

Self-Collect Option

Address:

22 Sin Ming Road #01-232
Singapore 570022

Self-Collect Timing (According to Opening Hours):

Weekdays: 0800H to 2000H
Weekends and Public Holidays: 0800H to 1600H

Delivery Option

Delivery island-wide is free.

Same day delivery before 2pm daily will still be free. Same day delivery after 2pm will incur a $10 delivery fee as Same day delivery charge.

Non-Delivery Areas:

Military Camps
Airports
Tuas and Gul Circle
Jurong Island

Things to Note:

Delivery to Hospital:

Some hospitals may not accept deliveries on location. Please contact the respective hospital to confirm that deliveries are allowed before placing your order. Amazing Floral will do its utmost to meet its customer’s delivery requests, but reserves the right to cancel an order and refund up to 95% of the amount to the customer in the event of invalid delivery location upon review. The sender will be contacted about the invalid delivery location and will be refunded.

Delivery Time Slots:

0800H - 1159H
1200H - 1559H
1600H - 2159H
2200H - 0000H (additional delivery charge of $20)

Additional Delivery Charges:

Delivery to Sentosa – additional $25
Express or Specified Timing Delivery Charge – additional $15 on top of the Additional Delivery Charges and/or if applicable, Same day delivery charges
Re-delivery Charge – We will not be liable for any failed delivery not due to our own doing. An additional surcharge of $15 will be applicable every re-delivery, or for the change of location or time of delivery.

Delivery Information Required:

The following information is required when ordering:

Sender full name
Sender Contact number
Recipient full name (For hospital delivery, please give recipient’s legal name for verification by the hospital)
Recipient Contact number
Address
Unit number
Additional delivery information (ward number, name of event hall, hotel concierge, Hotel room number, funeral parlour etc)
Postal code
Option to leave at doorstep - (Yes/No). (A photo will be taken and sent to the sender and/or recipient if there is nobody present to receive the delivery).

Please ensure that all delivery information above is accurate for a smoother delivery process.

Changes in Delivery:

Prior notification of at least 1 day in advance is required if customers wish to change delivery to self-collection and vice versa.

For any changes to delivery date and/or timing, please contact us at 80911382 or email us at inquires@amazingfloral.sg. Changes may be subjected to delivery fee if applicable.